Refunds & cancellation

• Plans never renew on their own, so there's nothing to cancel and no surprise charge.
• An ad that fails to generate, or fails our product check, gives its credit straight back.
• Not happy with your first plan? Ask within 7 days, before you've used much of it, and we'll refund it in full.
• If we charged you wrongly, you get every rupee or cent back.

Each plan is a single payment for one month of credits, charged through Razorpay. Indian plans are priced in rupees with 18% GST included and can be paid by UPI or an Indian card. International plans are priced in US dollars and paid by card. The month's credits arrive as soon as the payment clears, and unused credits carry into the next plan you buy, up to one month's allowance.

We don't store your card or set up an automatic debit, so a plan simply ends when its month is over. If you don't want another month, don't buy one; there's no form to fill in. Your credits stay usable until the plan ends.

To close your account altogether, write to hello@whatrunsindia.com from the email you sign in with. Unused credits lapse when the account closes.

Failed ads. If an ad doesn't generate, or our check finds it doesn't show your product faithfully, its credit is returned to your balance automatically. You don't need to ask.

First-plan promise. If your first ever plan isn't right for you, ask within 7 days of paying. As long as you've used no more than 10% of that month's credits, we refund the whole payment.

Our mistakes. If you were charged twice, charged the wrong amount, or paid and never got your credits, we refund the difference or the whole payment, whichever puts it right.

Foreign cards on rupee plans. Rupee prices are for customers paying from India. A non-Indian card used on a rupee plan is refunded automatically; you can then buy the international plan instead.

• Credits already spent on ads that generated and passed our check.
• The unused part of a month, outside the first-plan promise above.
• Credits left over when a plan ends or an account closes. Credits have no cash value.
• Fees or exchange-rate differences charged by your own bank or card issuer.

Email hello@whatrunsindia.com from the address on your account. Include the Razorpay payment ID from your receipt email and a line on what went wrong. We reply within 2 working days.

An approved refund goes back to the card or UPI account you paid with, in the currency you paid in. Razorpay sends it within 5 to 7 working days; your bank may take a few more days to show it. Credits you're owed reach your balance right away.

We'll change the date at the top of this page and email active customers about anything that affects them. A payment made earlier is covered by the policy as it stood on the day you paid.

Questions about a payment go to hello@whatrunsindia.com. Post reaches us at D Sector, Sudama Nagar, Indore, Madhya Pradesh 452009, India. For everything else, see our Terms and Privacy Policy.